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Frequently Asked Questions

I want to make sure I have a system configuration capable of viewing live events. What configurations do you support?
Recommended
Platform
Windows
Browser
Google Chrome
Flash
Latest
Supported
Platform
Windows 7
Windows 8/8.1
Windows 10
Browser
Internet Explorer 9.0 or higher
Microsoft Edge
Mozilla Firefox 4.0 or higher (Firefox)
Google Chrome 4.0 or higher (Google Chrome)
Flash
11.1 or higher (Flash Player)
Android Devices
Puffin
For all Android devices you will need to install the Puffin Web Browser from the Google Play Store.
Puffin Web Browser
Photon
If you have any issues using the Puffin Web Browser, you can also try the Photon Flash Player & Browser from the Google Play Store.
Photon Flash Player & Browser
Apple Devices
Puffin
For Apple devices you will need to install the Puffin Web Browser from the App Store.
iPad/iPod/iPhone - Puffin Web Browser
Photon
If you have any issues using the Puffin Web Browser, you can also try the Photon Flash Browser from the App Store.
iPad/iPod/iPhone - Photon Flash Browser

Any configuration not listed is untested/unsupported. Your success rate may vary.

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I would like to bid, but my screen says 'You are not approved for bidding.' How do I get approved to bid?

You will have to apply for approval. Once logged in, you can click 'Apply for Bidding' on any of the event listings.

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I am approved, but my bid button is not displayed. Why is my bid button not showing up?

Ensure that you are using the latest version of Flash. (Flash Player)

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I am receiving unwanted marketing emails from DVAuction, Inc. How do I unsubscribe from receiving these emails?

Go to 'My Account' after logging in and uncheck all the available subscriptions in the 'Subscriptions' section.

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I want to participate in events on my iPad/iPhone/iPod/Droid...

These configurations are not supported, but you may be able to get them to work. Take a look at our recommended configurations for more information.

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