Frequently Asked Questions
I want to make sure I have a system configuration capable of viewing live events. What configurations do you support?
- Google Chrome
Internet Explorer 9.0 or higher
Mozilla Firefox 4.0 or higher (Firefox)
Google Chrome 4.0 or higher (Google Chrome)
- 11.1 or higher (Flash Player)
For all Android devices you will need to install the Puffin Web Browser from the Google Play Store.
Puffin Web Browser
If you have any issues using the Puffin Web Browser, you can also try the Photon Flash Player & Browser from the Google Play Store.
Photon Flash Player & Browser
For Apple devices you will need to install the Puffin Web Browser from the App Store.
iPad/iPod/iPhone - Puffin Web Browser
If you have any issues using the Puffin Web Browser, you can also try the Photon Flash Browser from the App Store.
iPad/iPod/iPhone - Photon Flash Browser
Any configuration not listed is untested/unsupported. Your success rate may vary.
I would like to bid, but my screen says 'You are not approved for bidding.' How do I get approved to bid?
You will have to apply for approval. Once logged in, you can click 'Apply for Bidding' on any of the event listings.
I am approved, but my bid button is not displayed. Why is my bid button not showing up?
I am receiving unwanted marketing emails from DVAuction, Inc. How do I unsubscribe from receiving these emails?
Go to 'My Account' after logging in and uncheck all the available subscriptions in the 'Subscriptions' section.